Locked out of cPanel

You can lock yourself out of cPanel and all systems at Hosting Specialists if you log in with the wrong password too many times for any of the services, for example e-mail, FTP, cPanel logins, etc. The time and settings are proprietary information at Hosting Specialists (for security reasons) but do understand the more you lock yourself out the greater the time you have to wait to be able to get back in!

If you have locked yourself out, we can unlock your IP for you. In order for us to do this, please submit your IP to us via support ticket. You must also supply a reason as to how you got yourself locked out (for security reasons).

You can find your IP by going to http://www.whatsmyip.org.

Was this answer helpful?

 Print this Article

Also Read

What are my nameservers?

Your nameservers will have been sent to you via email as soon as your service was activated. The...

How do I access cPanel?

When you purchase your web hosting service with us, we will instantly email you the link to...